Professional Summary
Enterprise-level Instructional Designer, AI Learning Architect, and SaaS Product Architect specializing in scalable, tech-driven learning solutions and full-stack product development for global organizations. Expert in designing eLearning, simulations, and digital training using Articulate 360, Adobe Creative Suite, and agile development workflows, as well as architecting and building multi-tenant SaaS platforms using Laravel, PHP, and modern responsive web and mobile technologies. Skilled in integrating AI tools, automation, and intelligent development methods to accelerate delivery, enhance user and learner engagement, and improve measurable outcomes. Recognized for creating accessible, brand-aligned experiences and collaborating effectively with distributed teams across corporate, government, and education sectors.
Experience
AI Product Architect | SaaS Product Designer & Developer, DC Design Haus | Corden Field Operations Platform
2026 - Present- Architect and develop a multi-tenant SaaS field operations platform supporting dispatch, technician workflows, GPS-enabled job verification, mobile field execution, photo evidence, customer sign-off, and proof-of-completion.
- Lead end-to-end product development across product strategy, UX/UI design, application architecture, workflow design, testing, deployment, and production-readiness validation.
- Design server-enforced field workflows covering assignment acceptance, technician travel, GPS-verified check-in, work execution, evidence capture, customer acknowledgment, and job completion.
- Develop responsive web and mobile experiences for administrators, dispatchers, and field technicians, with emphasis on usability across desktop, laptop, tablet, and mobile devices.
- Implement GPS geofencing, live technician location tracking, location accuracy validation, audit trails, exception handling, and administrative override controls.
- Design real-time Command Center functionality for technician monitoring, job status visibility, operational alerts, GPS trails, work-order activity, and field evidence review.
- Manage source control and software release workflows using GitHub, feature branches, pull requests, automated testing, CI workflows, and controlled acceptance deployments.
- Deploy and validate Laravel-based SaaS environments using managed cloud infrastructure, database migrations, environment configuration, and production acceptance testing.
- Conduct iterative user acceptance testing on real devices, identify workflow and UX regressions, translate findings into product requirements, and implement corrective releases.
- Integrate AI-assisted product development methods across requirements analysis, software engineering, UX refinement, documentation, troubleshooting, and release management.
- Develop product positioning, commercialization strategy, implementation planning, SaaS hosting models, sales materials, and customer-facing product demonstrations.
- Utilize Laravel, PHP, MySQL, GitHub, GitHub Actions, Figma, Laravel Cloud, REST APIs, JavaScript, responsive web design, GPS/location services, mobile workflows, and AI-assisted development.
Johns Hopkins University Applied Physics Laboratory,
Senior Instructional Designer
Apr 2026 - Aug 2026
-
Designed and developed professional and leadership development
learning solutions using the ADDIE model.
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Collaborated with SMEs and cross-functional teams to create
multi-modal instructional content.
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Built assessments and evaluation tools to identify learning
gaps and measure training effectiveness.
-
Applied adult learning theory, instructional best practices,
and AI-enhanced methods to improve content quality and learner
engagement.
-
Partnered with supervisors, team members, and vendors to
ensure alignment and timely delivery of learning materials.
AMGEN,
Software Specialist
May 2026 - Aug 2026
-
Collaborated with SMEs to translate technical and operational
requirements into clear, instructionally sound learning
content.
-
Designed and developed eLearning modules, job aids,
facilitator guides, and blended learning assets that improved
staff readiness and compliance.
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Applied ADDIE and SAM to structure content, validate learning
objectives, and ensure measurable performance outcomes.
Boston Scientific,
Senior Instructional Designer
Aug 2024 - Nov 2025
-
Developed instructional content for global compliance and
onboarding initiatives.
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Delivered highly visual, interactive training aligned with
organizational learning frameworks.
-
Maintained quality and consistency of design while navigating
tight timelines.
ELB Learning,
Senior Instructional Designer
Dec 2024 - Jul 2025
-
Designed scalable multimedia eLearning, including interactive
VR and simulations aligned with business goals.
-
Collaborated globally with SMEs and technology teams to
produce high-impact learning modules for enterprise clients.
-
Led agile development sprints using Articulate 360, Adobe
Creative Suite, and LMS platforms.
Jacobs,
Program Project Manager / Senior Instructional
Designer
Dec 2023 - Jul 2024
-
Created a cybersecurity eLearning program using gamification
and scenario-driven storytelling.
-
Increased learner engagement by 30% and delivered the program
across multiple regions.
-
Managed LMS integration and testing in partnership with IT
teams.
UBER Global L&D,
Senior Instructional Designer
Sep 2023 - Dec 2023
-
Developed AI-driven, video-based training for a global
workforce using Synthesia and Adobe Premiere Pro.
-
Produced scalable learning assets that supported diverse
learning styles and time zones.
Ally Bank,
Senior Instructional Designer
Mar 2023 - Aug 2023
-
Created fraud-prevention and compliance training using
Articulate and Vyond.
-
Managed SharePoint-based learning portals for internal
knowledge sharing.
Amazon AWS,
Program Project Manager / Senior Instructional
Designer
May 2022 - Dec 2022
-
Designed technical simulations and eLearning for cloud
infrastructure teams.
-
Worked cross-functionally with cloud engineers and legal teams
to ensure training met industry regulations.
GAP Inc.,
Associate Manager, Field Learning
Aug 2021 - May 2022
-
Designed web-based and live virtual training for field
operations across North America.
-
Achieved a 15% increase in productivity through modernized
instructional content.
American Red Cross,
Senior Instructional Designer
Mar 2021 - Jul 2021
-
Developed national emergency-preparedness training with
scenario-based media.
-
Elevated readiness ratings through tailored instructional
interventions.
Department of Health & Human Services,
Senior Instructional Designer / Cybersecurity Training
Manager
Dec 2020 - Mar 2021
-
Created the CYBERCare logo brand and cybersecurity-awareness
training suite.
-
Achieved a 25% increase in federal compliance metrics through
targeted design.
The United States Pharmacopeia Convention,
Sr. Instructional Designer
Oct 2019 - Dec 2020
-
Developed engaging presentation materials to effectively
communicate complex instructional design concepts.
ACSS/L3 Harris,
Sr. Instructional Designer
Aug 2017 - Oct 2019
-
Integrated subject matter expertise and product knowledge into
learning solutions for Sr. Instructional Designer projects,
resulting in a 25% increase in course completion rates.
-
Created method sheets for production development of all
aviation products, enhancing process efficiency by 35%.
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Analyzed learner engagement metrics to identify areas for
improvement, incorporating interactive elements to boost
engagement and effectiveness.